Seniors’ Health Insurance Information Program ( SHIIP)

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The Seniors’ Health Insurance Information Program ( SHIIP), a medicare educational and information service, founded in 1986, remains available during the COVID-19 outbreak. Using expanded technology the beneficiary can visualize the counselor and the information just as though the counseling session was face to face in the SHIIP office at the N.C. Cooperative Extension of Transylvania County. The beneficiary does need to have access to a computer for this virtual service. Also offered are appointments for phone-to-phone service with a local counselor by calling 828-884-3109 or by calling the SHIIP Call center located in Raleigh, North Carolina at 855-408-1212.

SHIIP provides accurate, unbiased information about Medicare enrollment, benefits, claims and Medicare-related products. Don’t delay in calling. Your 65th birthday or eligibility due to disability is not on hold! We are here for you.